Câu hỏi: We can use either verbal or nonverbal forms of communication.

A. using gesture

B. using speech

C. using verbs

D. using facial expressions

Câu 1: Whenver problems come up, we discuss them frankly and find solutions quickly.

A. clean

B. encounter

C. arrive

D. happen

Câu 2: The shop assistant was totally bewildered by the customer’s behavior.

A. disgusted

B. puzzled

C. angry

D. upset

Câu 3: You can make a good living in sales if you have the right attitude and strategies.

A. achieve consideration success 

B. earn a lot of money

C. have an uncomfortable lifestyle

D. live a good life

Câu 4: He insisted on listening to the entire story.

A. part

B. funny

C. whole

D. interesting

Câu 5: Many new graduates take a part – time job and barely make ends meet every month.

A. become a professional

B. earn enough to live

C. put aside extra money

D. balance study and work

Câu 6: The education system is a mirror that reflects the culture.

A. points

B. explains

C. shows

D. gets