Câu hỏi: The shop assistant was totally bewildered by the customer’s behavior.

A. disgusted

B. puzzled

C. angry

D. upset

Câu 1: During the recession, many small companies were eradicated.

A. taken over

B. wiped out

C. run on

D. set up

Câu 2: It is really incredible that he is unaware of such basic facts.

A. difficult

B. unbelievable

C. imaginable

D. disappointed

Câu 3: Dozens of applicants showed up for the vacant position, but only a handful of them were shortlisted for the interview.

A. small amount

B. person

C. hand

D. small number

Câu 4: We can use either verbal or nonverbal forms of communication.

A. using gesture

B. using speech

C. using verbs

D. using facial expressions

Câu 5: Reaching 35 and obviously aging, Jane has to make up her mind on her future very soon.

A. give a thought about

B. pay attention to

C. prepare a plan for

D. make a decision on

Câu 6: Animals on earth fascinate us with their beauty, their grace and their speed.

A. improve

B. captivate

C. satisfy

D. amuse