Câu hỏi:

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Read the following paragraph and complete it with one suitable word in each blank

The key advantage of face-to-face ____________ (31) is that body language becomes a part of the conversation, too. When emailing or talking on the phone, there is no opportunity ____________ (32) the other person. Even video conferencing sometimes doesn’t provide the full picture of the person you’re talking to.

By having a face-to-face conversation, people have the opportunity to see the posture, facial expressions ____________ (33) arm gestures of their communication partners. A look of shock or anger on the face can change the whole trajectory of the conversation. Similarly, making eye contact and shaking someone’s hand can help to establish trust and ease tensions.

For example, if a salesperson is meeting with a prospect ____________ (34) person and presents the price for the product, the look on the prospect’s face can be very telling about whether they will accept the price or not. This gives the salesperson an opportunity to further elaborate on the benefits and results the product will achieve. If this conversation had taken ____________ (35) on the phone, the salesperson may not have realized that the prospect needed further convincing after seeing the price.

Question 35:

Read the following passage, and answer the questions that follow

Ohio

In 1878, Thomas Edison began serious research into developing a practical incandescent lamp and on October 14, 1878, Edison filed his first patent application for "Improvement In Electric Lights". In 1879 he created a successful incandescent light bulb. This was his hardest project – from 1877 to 1880, Edison and his assistants tried around 3000 experiments to perfect their light bulb design. By the end of 1880, Edison had produced a bulb that lasted 1500 hours. This discovery marked the beginning of commercially manufactured light bulbs and in 1880, Thomas Edison’s company, Edison Electric Light Company began marketing its new product.

When was Edison born?

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We are looking forward to seeing you on April.

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We must act now before it is too late doing anything about the problem.

I’ve never talked to a more interesting person than him.

________________________________________________________________

Choose the letter A, B, C or D the word that has the underlined part different from others.